UX researcher and designer with a background in operations and process design, completing an M.A. in Design & Innovation at CSUN. Experienced in accessibility-focused UX, design systems, and research-driven problem solving. Looking for UX, product design, and brand design roles.

Experience

Administrative Project Coordinator, Ramboll

Design Systems, Internal Comms, Accessibility

Irvine, CA. April 2024 to present.

  • Lead a redesign of internal communications for the Southwest business unit. Wrote the design brief, built a repeatable design system, and deployed Outlook-compatible email templates to 168+ staff.
  • Tag client reports (100+ pages) for ADA and WCAG accessibility, and wrote the tagging guide my team uses. Client work is confidential.
  • Built a SharePoint and Power Automate request hub on my own that shows the admin team who owns each request. Currently in management review ahead of launch.
  • Coordinate billable client work from start to finish, from proposals and CRM setup to contracts and invoicing.
  • Co-chair a global Women of Color employee network group, planning speaker programming across regions.

Administrative Assistant, Business & Systems Operations, DePasquale, Kelley & Company

Process Design, Workflow Analysis

Irvine, CA. April 2022 to March 2024.

  • Led the tax bill department, managing property taxes for 10 major clients across 100+ parcels nationwide.
  • Identified inefficiencies in data management and helped restructure the workflow.
  • Ran a usability analysis of the company website and presented gaps and recommendations to leadership.

Script Editor and Reader (Internship), Whitewater Films

Remote. August to December 2022.

  • Evaluated 20+ film and TV scripts for narrative cohesion and audience engagement, and wrote executive summaries with structured feedback for the development team.

Skills & Tools

Research
user interviews, surveys, usability analysis, competitive analysis, accessibility audits
Accessibility
WCAG, PDF/UA, ADA document tagging, severity ratings
Design
design systems, brand systems, wireframing, prototyping, information architecture
Tools
Figma, Adobe Illustrator, Canva, Miro, Dovetail, Typeform, SharePoint, Power Automate, Microsoft 365

Education

M.A. Design & Innovation

California State University, Northridge. Expected Fall 2027.

Focus: design strategy, UX research, brand systems and product thinking.

UX Design Certificate

CareerFoundry. 2024.

UX theory, design thinking, research, personas, information architecture, wireframing, prototyping and usability testing.

B.A. Cinema & Television Arts

California State University, Fullerton. 2023.

Studied narrative structure and visual storytelling, a foundation that still shows up in how I approach design.